E-commerce Order Fulfillment

Tesseration OrderPro is an add-on application to the popular ClickCart Pro Ecommerce system.

The system provides a comprehensive back-office system to help you manage orders placed on your ecommerce website, streamlining your fulfillment process and reducing your operational costs.

Features:

• Automatically downloads accepted orders from Clickcart Pro.
• Generates pick-lists so that multiple orders can be picked from your warehouse in one go.
• Supports Multi-part orders (Products containing more than one component).
• Supports barcode scanning during the packing process.
• Auto-generation of Order Dispatch emails to the customer
• Automated weighing of packages via a serial connection to a parcel scale.
• Printing of courier manifests for shippers such as Royal Mail and Initial Citylink.
• Support for part-shipment of orders.
• Stock Management.
• Automated notification of low stock products.
• Generation of sales and stock data for import into Sage Accounting.
• Comprehensive management of product returns, refunds and replacements.
• Auto-update of Clickcart Pro when the order is complete.
• Runs as a Windows application on the desktop.
• Multi-user application.

Whilst many e-commerce systems already provide this functionality many users find that the time taken to fulfill orders is still too long. The major benefit of this system is that order management becomes process driven, automating many of the manual steps, dratstically reducing order processing time and errors caused by missed steps.

Benefits :

• Significantly reduces your operational costs, thus maximising your margins.
• Complements your E-commerce site. Requires no customisation of the Ecommerce application.
• Flexible and customisable to your specific requirements.
• Data and template driven allowing a great deal of user customisation.
• Secure automated data updates to your ecommerce system.

The system is delivered as a complete application which we can customise to your specific requirements and integrate into your existing systems.